Shipping Policy

Thank you for shopping with Primes Doors & Floors.

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery

• We currently deliver across the United Kingdom.
• Standard delivery usually takes 2–5 business days after dispatch.
• Delivery times may vary depending on the product and delivery location.

Shipping Charges

• Shipping charges are calculated at checkout unless otherwise stated on the product page.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details (where available).

Delivery Delays

While we aim to deliver all orders within the estimated timeframe, delays may occur due to courier services, weather conditions, or other unforeseen circumstances.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your order.

Contact Us

If you have any questions about shipping, please contact us:

Email: primesdoorsandfloors@gmail.com

Phone: +44 7496366137